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Domain

Pyrmont, Australia1500 employees, since 1999

Quick Intro

Domain.com.au is a leading Australian digital property portal operated by Domain Group. It provides a platform for buying, selling, and renting properties, offering services such as property listings, agent solutions, consumer solutions (including home loans and insurance), and property data solutions. The platform connects consumers with real estate agents and provides extensive online exposure for properties, reaching millions of potential buyers and renters each month[1][2][3].

Business Model

Domain.com.au's primary revenue streams are:

  1. Residential Listings: Mainly from premium (depth) listings and subscriptions for 'for sale' and rental properties.
  2. Media, Developers & Commercial: Includes display advertising, listings for residential developments, and commercial real estate services across industrial, office, and retail sectors.
  3. Agent Solutions: Offers digital workflow solutions for real estate agents.
  4. Consumer Solutions: Provides direct-to-consumer services related to the property journey.

Domain's revenue streams are diversified across these segments, with a focus on expanding ancillary businesses to enhance diversification and scalability[1][2][3].

Financials

Revenue Streams and Growth

  • Reported statutory revenue of $391.1 million for FY24, marking a 13.1% increase.
  • Net profit was $42.4 million, reflecting a 27.9% growth.
  • Significant contributor to revenue growth is the increase in average revenue per listing by 18%.
  • Key markets driving new listings growth are Sydney and Melbourne, with a noticeable recovery in FY24.
  • 10% year-on-year growth in unique audience; audience demographic shows a higher intent to buy compared to competitors.

Profitability Metrics

  • Earnings per share adjusted net profit rose to 8.9 cents, a 23.5% increase.
  • EBITDA increased by 26.2% to $137.1 million.
  • The company managed to retain margins and cash flow conversion amidst rising expenses, which were up 7% to $254.1 million.
  • Despite solid figures, growth trailing its main competitor, REA Group, which grew revenue by 23%.

Strategic Initiatives

  • Enhanced product offering, particularly the Platinum Edge service, leading to stronger agent engagement.
  • Investment in technology transformation focused on Platforms, Personalisation, and Privacy/Cybersecurity.
  • Initiating the exit from Domain Home Loans joint venture, focusing on proprietary data to maximize value within its Marketplace.
  • Plans for increased product innovation aimed at improving consumer experience through more personalized offerings.

Biggest Challenges

  • Market performance rivalry with REA Group, raising concerns about Domain's growth trajectory.
  • Criticism regarding inability to sustain competitive growth rates, leading to speculation about corporate ownership and leadership changes.
  • Performance slump in specific segments, such as a 6% decline in revenue from Agent Solutions.
  • Balancing technology investments with maintaining existing operational costs amidst rising competition.

Target Customers

Target Market and Targeted Customer of domain.com.au:

  • Target Market: Domain.com.au primarily targets the Australian real estate market, focusing on residential and commercial property seekers, including renovators, new home buyers, young families, and professionals in banking, finance, insurance, and automotive sectors[2][3].

  • Targeted Customer: The audience includes tech-savvy, brand-conscious individuals, particularly those interested in real estate and property-related services. The demographic is predominantly 25-34 years old, with a slight male bias (53.28% male vs. 46.72% female)[1][2].

Main Competitors

The primary competitors of domain.com.au in the Australian real estate market are realestate.com.au, property.com.au, allhomes.com.au, and propertyvalue.com.au.

  • realestate.com.au is the market leader, offering comprehensive listings and requiring licensed agents for advertising[2][4].
  • property.com.au provides a broad range of properties for sale and rent, competing directly with domain.com.au[5].
  • allhomes.com.au specializes in Canberra's property market, offering localized listings[5].
  • propertyvalue.com.au focuses on providing sold house prices and market data[5].

Each competitor differentiates itself through specific market focus or features, such as localized listings or specialized data services.

Office Locations

Domain Group, the company behind domain.com.au, primarily operates in Australia, with its headquarters located in Pyrmont, New South Wales. There is no indication of a global workforce beyond Australia, as the company focuses on the Australian property market[1][2].

Tech Stack

Domain.com.au's foundational technologies include:

  • Machine Learning and AI: Used for data quality, fraud detection, and tools like LeadScope for agents and Social Boost for audience segmentation[1][5].
  • Data Analytics: Central to their Marketplace strategy, leveraging unique data assets and integrated distribution channels[1][5].
  • Mobile Technology: Modernized to improve user experience with a new mobile search experience[1].
  • Data Science: Supports personalization at scale through sophisticated decisioning engines[5].
Akamai Salesforce Route 53 Amazon SES Mailchimp Mandrill Sendgrid Gmail Google Apps Amazon AWS Taboola Newsroom Chartbeat Brightcove TripleLift Zendesk WP Engine Atlassian Cloud Citrix NetScaler GitHub Hosting Hubspot Cornerstone On Demand Flashtalking Cedexis Radar YouTube Truste The Trade Desk Cloudinary Hotjar AppNexus Facebook Login (Connect) Integral Ad Science Google AdSense Parse.ly Google Tag Manager Mixpanel Google Font API PubMatic Tealium DoubleClick Floodlight AT Internet Facebook Widget DoubleClick Conversion greyscale - grey Criteo Open AdStream (Appnexus) Nginx Nielsen NetRatings Google Maps AngularJS DoubleClick Google Dynamic Remarketing Adobe Media Optimizer Google Analytics Ecommerce Tracking Mobile Friendly Vimeo Linkedin Marketing Solutions Google Play Bing Ads Amazon Associates Moat Bootstrap Framework Google Maps (Paid Users) Amadesa Rubicon Project DoubleVerify WordPress.org LiveRamp Optimizely Facebook Custom Audiences Google AdWords Conversion Google Analytics AI

Products and Services

Domain.com.au is not explicitly mentioned in the search results, but it seems to be a confusion with Domain Group, which operates domain.com.au. The main products and services of Domain Group include:

  • Core Listings: Connecting audiences with properties and agents.
  • Agent Solutions: Business solutions for real estate agents.
  • Consumer Solutions: Services like home loans, insurance, and utilities.
  • Property Data Solutions: Providing actionable property data.

These services solve problems by making the property journey easier for consumers and agents, offering comprehensive solutions for property transactions and management.

If you are referring to domain.com.au as a specific domain registration service, it is not detailed in the search results. However, for registering a .com.au domain, one would typically use a registrar like GoDaddy or VentraIP, solving issues related to domain management and online presence[4].